Fetchmemovies
Telstra launched a new DVD rental service a month or so ago called FetchMeMovies. Basically its a NetFlix style service which allows you rent a number of DVDs at a time and return them when you feel like paying a flat monthly fee. So if you watch and return the DVDs quickly you'll see more during the month. For Suzette and like watching DVDs but struggle to watch an entire movie in an evening and don't like the hassle of driving to the video store late at night, this is perfect!!

Initially I was skeptical about how the service would work given my poor experiences with Telstra products initially (ADSL etc). I've always found that whenever I use something of theirs for the first time I need to contact the support or customer service people for a couple of questions.

As usual...I did need to contact the support, firstly for their problems with support for Safari and Mozilla due to silly javascript use and , secondly, to find out when my DVDs would be sent. In both cases the customer service was BRILLIANT!!! They responded to my emails with a few hours and escalated the tech issues to their developers. Wonderful.

Anyway, I must admit its been a great service so far with the core function of DVD delivery response time being spot on....return a DVD on Sunday and get a new one on Tuesday morning.